APPLY FOR POOL ACCESS
SR Pool Access – Owners
Confirm you have a pool access account before pool season starts, so you are ready to dive in! Without an account you will be unable to use the pools.
1. What you need to do to confirm your account:
Select the request pool access button and click forgot password.
You should then be able to set up a new password to access your account.
* If there is no email on file for your address or if it is a different email than the one, we have, you will be unable to access the program using this method* Please Note: only one (1) account is granted per household.
2. If you do not receive an email to reset your password, please try creating an account and follow the instructions as prompted.
3. Should none of these methods work, please contact us at Townhall@southriding.net
FAQ’S
- How do I enter the pool?
- How do Guest Visits work
- What Are Reasons My Application May Not Be Approved?
- How Do I Register Additional Family/Household Members?
- What Do I Do If I Forget or Lose My Password?
To enter the Pool, simply provide your name and address to the lifeguard at the pool check-in desk. They will then check you in.
Each household is provided 12 free guest passes each year. Additional passes may be purchased by logging into your account and selecting the “Purchase Guest Passes” feature. Each time you bring a guest to the Pool, the lifeguard will check-in your guest and reduce your remaining guest pass balance accordingly
Should your application be denied, please contact townhall@southriding.net to learn more, be sure to include your home address. Applications may be denied if you do not submit your proper documentation or if your HOA dues are delinquent.
To add additional family/household members to your account, login to your account at: https://southriding.mokopass.com/
Once you have logged in:
Click on “Pool Pass Request” on the top left menu
Then Click on the “Add New Member” button
Complete the required fields, then click “Submit”
Please be aware that Adults not listed as homeowners or Tenants will be required to provide documentation showing that they reside in the home (driver’s license, mail, etc.).
Having trouble remembering your password? No worries. Visit https://southriding.mokopass.com/ and click on “Forgot Password?” Enter the email address you have on file with South Riding and instructions to reset your password will be emailed to you. Still need help? Contact townhall@southriding.net or (703) 327-4390. Please note, office hours are Mon-Fri 9a – 5p
SR Pool Access – Renters
RENTERS – Please make sure there is a current lease and Tenant registration form on file, they can be emailed to townhall@southriding.net. (Must be in PDF format)
Pool access is automatically cancelled on the lease expiration date. To regain access:
• Submit an updated lease, either through the pool access account or to Townhall@southriding.net. (Must be in PDF format)