SRP Frequently Asked Questions

No, we don't support ads on the South Riding website.   We currently offer advertising through the South Riding Magazine.  This feature may be added in the future.
 

You must obtain permission to use any content, graphic, or text displayed on the South Riding Proprietary websites (southriding.net, southriding.org). All the material is copyrighted and owned by the South Riding Proprietary.  Please email townhall@southriding.net .
 

www.southriding.com is the developer's web site (Toll Brothers) and is maintained by them. www.southriding.net and www.southriding.org are maintained by the South Riding Proprietary. The original site was developed, managed, and run by the volunteers of the Website Committee until the new website was launched in 2007.  www.southriding.net was recently redesigned in 2012.
 

Technically both are accurate. All zip codes can have multiple place names associated with them. In our case, Chantilly and South Riding are both acceptable place names for the 20152 zip code. Chantilly is the default place name associated with 20152 by the US Postal Service. Many computerized systems automatically choose the default place name for a zip code, which is why some of your mail arrives with a Chantilly address. Both names will find you, though for clarity you should use South Riding since it is a more specific designation.

The responding company is the Dulles South Fire and Rescue Station located on Loudoun County Parkway in South Riding.

South Riding Proprietary offers several different ways for you to receive general "new resident" information - the Disclosure Package you receive from the people who sold you your home and the Quarterly New Resident Welcome Reception.

Feel free to contact Town Hall with any specific questions you may have - 703-327-4390.

Notary service is available Monday - Friday 9am to 4:30pm. Service is free for South Riding residents for up to 2 documents with a charge of $2 per document thereafter.

Copies are available for $.15/copy and faxes are $1.00 per page for local and $1.50 per page long distance.

These items are often sold at various South Riding events. Bumper Stickers are also available at Town Hall - free.

The South Riding Proprietary magazine is distributed monthly (except in January). Please view the Advertising Information on our website at www.southriding.net , or call Town Hall at 703-327-4390 to check advertising availability and/or discuss article ideas and needs. Please refer to the "Things to Know" page in the magazine for deadlines and submission information.

Yes, you may elect to sign up for "Direct Debit" for your monthly South Riding Proprietary assessments. This allows automatic payment of your assessments from virtually any banking institution that you choose to be credited directly to the Association’s account. This way you will not have to take the time to write and mail a check, you can save money on postage, and all your payments will be made in a timely fashion, thus avoiding any late charges to your account. To start this service, please complete the Authorization Form, attach a voided check from your designated bank account, and mail them to:

Accounting Department
Armstrong Management Services, Inc.
3949 Pender Drive
Suite 205
Fairfax VA 22030.

Armstrong Management must receive this paperwork two weeks before the month that you wish the program to begin. You will be notified in writing when your first automatic payment will be made, and are responsible for remittance of all payments until that time. There is a service charge per payment returned for insufficient funds. If two payments are returned within one year, the service will be stopped and you will be responsible for making all future payments. Homeowners who choose not to participate in the program should continue to use their assessment coupon books.

If you have further questions, please call either Martha or Kathy at 703-679-1542 or by email at southriding@armstrong.net and they will help you get your automated payment set up.

An online payment option is available through ArmstrongConnect.  To register for Armstrong Connect and access your individual account visit the Armstrong Connect page on this website and click on the option to “Register Without a Code.”  You will need your 12-digit account number (found on your current payment coupon book) to register.

Often in connection with a new or refinanced mortgage many mortgage companies request the Association to complete a questionnaire or PUD (planned unit development) certification which provides information about the Association. The mortgage company will provide its form to the homeowner or directly to the Town Hall, and the staff completes the form as a courtesy to the owner. The Association charges a modest fee in advance of $25 to complete the forms.  SRP accepts check, Visa or Mastercard.

If you’ve just moved to a South Riding Proprietary residence, please bring in your HUD-1 Settlement form that you received at closing so we may update the database with your information, activate your website account and issue your RecPasses.

Yes. Current South Riding Proprietary members in good standing with a valid RecPass can go to any of the four South Riding pools.

The pools have developed a flag notification system.  Each South Riding pool will fly a flag at the entrance each day.  If the pool is open, a BLUE flag will be flying.  If the pool is closed during regularly scheduled hours for weather or an unsanitary mishap a RED flag will fly.

BLUE = OPEN

RED = CLOSED

Pool closing information will also be posted on the South Riding Proprietary Facebook page.

All South Riding residents who wish to use the pools need to have a RecPass.  All RecPasses issued since 2006 are permanent and remain valid for residents in good standing.  So if you have had a RecPass since 2006, you are good to go to the pools.  Any new members of the family, including babies need a RecPass.

A RecPass holder may bring a guest to the pool for $4.00 each visit per person (or use their Guest Pass) – please pay for the guest with a personal check – no cash will be accepted by the pool staff.
 

Your babysitter can obtain a RecPass by coming in person to Town Hall and bringing proof of SR residency (driver’s license with SR address, mail with SR address, checkbook with SR address, etc.).  If your babysitter/nanny does not live with you, they may use the Guest Pass.

Each property in good standing  receives one permanent Guest RecPass that is valid for 12 uses; each time you bring a guest, the pool staff will mark off a visit from your Guest pass.  If you use all 12 visits on your Guest pass, you may purchase an additional guest pass at Town Hall for $40.  These passes are permanent and are reloaded with a set of 12 before the beginning of each pool season.  If it is lost, it is $40.00 to replace.

If you choose not to purchase another guest pass, you may pay $4.00 per guest at the entrance of the pool, but payment MUST be by check and made out to South Riding Proprietary. 

Before you can receive a RecPass, your landlord must first complete an Absentee Owner Statement (which relinquishes their rights to use the SR pools/amenities).  Even though your landlord may have completed an Absentee Owner Statement last year, a new one must be submitted each year.

The Absentee Owner Statement may be downloaded from the 'Documents & Forms' link on the main menu or you may pick up a copy at Town Hall. You may email the form to townhall@southriding.net or you may fax it in to 9703) 327-6116.

You must bring proof of South Riding Proprietary residency (driver’s license with SR address, mail with SR address, checkbook with SR address, etc.).  Military, state or federal government IDs do not prove residency.

If you are renting, you must have a completed Absentee Owner Statement on file completed by the landlord or property management company.
 

Within the South Riding Proprietary (SRP) community, different parties are responsible for the snow and ice removal of our streets.  Snow removal will be performed when an accumulation of 2 inches or more has fallen on the ground. 

South Riding Proprietary will perform snow removal on common areas no longer under construction.  These areas include Town Hall, town home streets, private streets, lanes, alleys as well as snow removal on sidewalks and trails that fall within "school walkers" radius.  The goal is to have these "school walker" areas free from major accumulation 2 hours prior to the opening of school. Please call Town Hall at (703) 327-4390 with any concerns.

The Virginia Department of Transportation (VDOT) will perform snow removal on public streets that have been topped with the final coat of asphalt and released from bond.  These streets typically have a 4-digit number on the street name sign.  If you live on a VDOT street and have concerns, please call VDOT at (703) 383-8368.

Toll Brothers and Ryan Homes (West Riding) will perform snow removal on streets that have not yet been accepted by VDOT.  Snow removal responsibility for these streets where housing construction is in process fall to the builder.  Please notify your builder if you have concerns about snow removal.

SRP Residents are responsible for snow removal on their driveways and sidewalks on and adjacent to their property. After clearing the snow with a shovel or snow blower, the use of non-corrosive, environmentally friendly materials, such as sand, should be applied for traction.  Do NOT apply salt to concrete sidewalks and driveways,  The salt will damage the concrete and residents may be responsible to Proprietary maintained sidewalks as a result of salt application.

Attached is a list of South Riding Proprietary streets for reference. 

VDOT Snow Brochure

It is best to park your vehicle in your driveway or garage during a snow storm. This will lessen the chances of it being hit by a passing vehicle and will increase the amount of street surface that is plowed.

First, clear the snow with a shovel or snowblower. Once cleared of snow, the use of non-corrosive, environmentally-friendly materials, such as sand, should be applied for traction purposes. Do not apply salt to concrete sidewalks and driveways. In addition to harming grass and plants, the salt will damage concrete, shortening it's useful life. Residents may be responsible for damage to Proprietary-maintained sidewalks as a result of salt applications.

It's best to shovel your driveway after a plow comes through. If you must shovel before a plow comes through, shovel the snow near your driveway entrance to the right, facing the street. This will result in less snow being pushed back into your driveway when the street is plowed. If a large accumulation is expected, the plow may make several return trips.

Keep a safe distance between you and the snowplows to protect your car from the chemicals and abrasives being spread. A good rule of thumb is to stay two car lengths behind a snowplow for every 10 mph you're traveling.

The answer to this question may vary depending on your home type and location. Please contact the South Riding Proprietary to discuss your particular situation. Phone - 703-327-4390; Email - facilities@southriding.net.

No. The golf course is private property, and not part of the community common grounds. It is reserved for the exclusive use of patrons and employees of South Riding Golfer's Club, and may not be used at any time by anyone else. You endanger yourself of being struck by a ball if you fail to follow the rules of the Club. Please use the trails and sidewalks elsewhere in the community.
 

Streetlight outages can be reported directly to NOVEC by email to securitylight@NOVEC.com or by calling 1-888-335-0500. Please be sure to provide the pole number and street address of the streetlight in question.
 

Suspected dead street trees can be reported to the Town Hall at facilities@southriding.net or 703-327-4390. Once reported, the Proprietary will inspect the trees during the growing season to determine their livelihood and replace dead trees that following fall season.
 

Common Areas are mowed weekly during the spring and fall. During times of little to no rain (summer) the frequency of cuts will be on an as needed basis - approximately once every two weeks. Related questions should be directed to facilities@southriding.net.

All Common Area hazards should be reported to Town Hall located at 43055 Center Street.  A "hazard" exists when further harm can occur to persons or property if the condition remains (Example: downed stop signs, partially fallen trees or large branches, broken play equipment, etc.). The Proprietary will have all concerns investigated and appropriate actions will be taken. Hazards should be directed to Town Hall at 703-327-4390. All after-hour hazards (M-F from 5:00 PM to 9:00 AM, Weekends and Holidays) should be directed to Armstrong Management at 703-385-1133 who will direct the concern to after hours personnel.

Loudoun County Sheriff's Department regulates the public (VDOT) streets. The Proprietary, through its Governing Documents and Regulatory Resolutions is responsible for the private streets.

Parking on Common Drives or common areas is not allowed. Please refer to The Declaration of South Riding, Article 18, Section 18.2(c).

As long as the automobiles have current Virginia Tags, current Virginia State Inspections, a current County Sticker, and they are legally parked, the resident may park multiple cars on the street in front of their residence. Each resident has equal access to the Common areas and streets as any other resident by virtue of the fact that they are all members of the HOA and all pay assessments for the upkeep of the Common areas and streets.

Recreational Vehicles cannot be parked on the streets at any time. Declaration of South Riding Article 8, Section 8.2(n), Design and Maintenance Standards page 34, Regulatory Resolution R2001-2.

We always encourage residents to be neighborly and speak directly to one another first when there is an issue of inconvenience or a rules violation. Should that not resolve the matter a resident may contact the Proprietary at Town Hall for assistance. However, as noted above bear in mind that presently there is no limit on the number of parking spaces a resident may use.

At present there is no limit to the number of vehicles a resident may park on private streets, however, all vehicles must be legally parked in accordance with the terms of the Proprietary's Governing Documents and Regulatory resolution R-2001-2.   Any limitation with respect to parking on public streets would be found within County code.

There are two types of streets, public and private. Public streets are part of the Virginia Department of Transportation (VDOT) system and are maintained by VDOT. Private streets, townhouse parking lots and common driveways (excluding apartments, condominiums and commercial properties), are owned and maintained by the Proprietary. Streets that are maintained by the Proprietary should have a small "SRP" in the corner of the street name sign. While, VDOT maintained streets should have the route number in the corner of the street name sign.

 Street Responsibility List

The developer will apply the final asphalt coat once all construction has been completed throughout an entire section. This task occurs late in the construction process. Your patience is appreciated. Related questions should be directed to facilities@southriding.net.
 

South Riding Proprietary will edge, mulch, weed, prune and replace all trees located between the street and sidewalk. Homeowners are asked to water all street trees that are on or adjacent to their property during periods of little or no rain. Related questions should be directed to facilities@southriding.net.

Trash pick up days are Mondays (trash and yard waste) and Thursdays (trash and recycling). All items should be placed on the curb prior to 7:00 a.m.

Trash or recycling bins are provided free from AAA Trash.  Please call Town Hall at (703) 327-4390 to order a new trash or recycling bin for your property.  Or you may call  AAA Trash Service directly at (703) 818-8222.  If they ask what your homeowner's association is, it is South Riding Proprietary.

Standard recycling bins are 35 gallon, however you may order a 64 gallon tote.

Standard trash bins are 96 gallon, however you may order a 64 gallon tote.  These totes are provided free of charge from AAA Trash Service.

Newspapers, magazines, plastics and cans can all be put into the recycling bin together. Preferably, the newspapers and magazines on the bottom with the "co-mingled items" (plastics and cans) on top of them. AAA will separate it appropriately upon collection. If you'd like to separate your items yourself, you may contact AAA at 703-818-8222 to obtain an additional bin.

There will be regular trash and recycling services if the holiday does not fall on your regular trash pick up day.  If trash pick up falls on Thanksgiving, Christmas or New Year's Day, special services will be provided.  On these holidays, trash and/or recycling will be collected on a specially designated day. 

Prior to the holiday, any special trash and/or recycling pick up days will be posted on the front page of this website and on the South Riding Facebook page.

Please call AAA at (703) 818-8222 to give them prior notice for a large item and to arrange pick up.   Appliances, metal, or heavy items require a different vehicle for pick up.   There may be a fee involved for the pickup based on the type of item.

Yard waste such as grass clippings and leaves should be placed in paper "yard waste" bags or designated trash cans that are marked "yard waste". The newly approved County recycling requirements do not allow the recycling of yard waste in plastic trash bags.

Tree branches can also be recycled as long as they are tied together with twine in small bundles and the length of the bundle does not exceed four feet.

AAA Trash and Recycling will not collect or recycle rocks and/or soil.

Trash and debris that includes rocks, concrete, dirt, sod, tree stumps, paint, motor oil, fencing, tires, construction debris, combustibles or toxic waste are unacceptable and will not be picked up.

Please contact the Loudoun County Office of Solid Waste at (703) 771-5318 for disposal methods and sites for these items.

Loudoun Water is the water provider for Loudoun County.  Loudoun Water was formerly called the Loudoun County Sanitation Authority (LCSA).

Loudoun Water provides drinking water that meets all the standards required by the Safe Drinking Water Act, which is enforced by the Virginia Department of Health. Your water is tested and monitored for chemical and bacteriological constituents on a weekly, monthly and yearly basis. Fairfax City and the Fairfax Water test the water prior to distributing it to us and then we conduct further testing, such as bacteriological analysis (total coliform), disinfection by-products (total trihalomethanes), lead and copper.
 

Try These Water-Saving Tips:

1.Run your dishwasher only when it is full and you could save 400 gallons a month.
2.Use a broom instead of a hose to clean your driveway or sidewalk and save 80 gallons of water every time.
3.We're more likely to notice leaky faucets indoors, but don't forget to check outdoor faucets, pipes, and hoses for leaks.
4.Use a layer of organic mulch around plants to reduce evaporation and save hundreds of gallons of water a year.
5.Turn off the water while you brush your teeth and save 3 gallons a minute. That's more than 1000 gallons a year.

Lawn watering uses more water than any other water use behavior. The best way to cut back on lawn watering is to follow the odd-even rule, which means you only water your lawn on even days if your address ends in an even number and odd days if your address ends in an odd number. This simple "take turns" method of lawn watering usually results in an overall system demand reduction of about 25%.

Waste products that are disposed of down a drain in your home, all flow together to the same place - the sewer line. The sewer line from your home joins a larger one in the street that ultimately delivers your waste and that of all your neighbor's to a wastewater treatment plant where it's treated to a high degree before being discharged into a stream or river that may also be a water supply.

When wastewater collected from your home's drains and toilets arrives at a wastewater treatment plant, it goes into a tank where microorganisms eat the pollutants, breaking them down into a natural solid (just as they do in a gardener's compost pile). The microorganisms are great at breaking down human and other organic waste, but they cannot break down toxic pollutants such as the hazardous household products mentioned below.

Household hazardous waste (HHW) is a term used to describe a variety of household products that are too hazardous to be disposed of down the drain or at the curb with everyday garbage. These products include, but are not limited to:

Oil paint, spray paint, paint thinner, paint remover, aerosol sprays, household cleaners, furniture polish, foor polish, nail polish remover, oven cleaner, fertilizer, pesticides, herbicides, bug spray, batteries (from AAA to D to car batteries and battery acids), auto fuel or oil, antifreeze, or other auto fluids (transmission fluid, brake fluid, etc.)  If you are disposing of hazardous materials, please contact the Loudoun County Solid Waste Management facility at (703)777-0187.

The agenda is developed by the Association's General Manager based on input from the community, the Board, the Proprietary staff, and the various Committees. Items addressed usually pertain to general administration, financial affairs, reports from the Association's various committees and other support groups, matters concerning contracted services and development issues.

The agenda for each monthly meeting is usually available from the Town Hall no later than the Monday preceding the scheduled meeting and is posted on the www.southriding.net website 48 hours prior to each committee meeting.

The Board of Directors is composed of nine members, six elected by the residents, and three appointed by the Declarant (Toll Brothers).  The homeowner member volunteers are elected by property owners at the South Riding Proprietary Annual Meeting in April.

The Board presently meets monthly at the South Riding Center located at 42420 Unicorn Drive. Meetings are scheduled for the first Thursday of each month at 6 p.m. The Board normally goes into Executive session between 6:00 p.m. and 6:30 p.m. Open session begins at 7:00 p.m. (see the calendar for specific dates and times). All meetings begin with a resident comment period that generally lasts for about 15-20 minutes. This period provides residents the opportunity to address the Board on any matter concerning the Association, and while the Board may not necessarily answer a particular concern at that time residents are assured that their requests and concerns will be considered.

Following the Resident Comment Period the Board conducts the business on the agenda developed by the Association’s General Manager and generally speaking those community members in attendance do not participate in this portion of the meeting unless so requested by the Board. Items addressed usually pertain to general administration, financial affairs, reports from the Association’s various committees and other support groups, matters concerning contracted services and development issues.

The Board may convene in an executive (private) session to consider certain types of matters pertaining to the Association (in accordance with the Governing Documents and the Virginia Property Owners Association Act), however all motions for action, and subsequent votes, are taken in an open session. Such items may include appeals by owners of decisions made by the Covenants Committee, legal matters concerning owners or others, and personnel issues.

The Board invites and encourages residents to attend the Board meetings. Open session is scheduled to begin at 7:00 p.m. All meetings begin with a resident comment period that generally lasts for about 15-20 minutes. This period provides residents the opportunity to address the Board on any matter concerning the Association, and while the Board may not necessarily answer a particular concern at that time residents are assured that their requests and concerns will be considered.

The Board presently meets monthly at the South Riding Center located at 42420 Unicorn Drive. Meetings are scheduled for the first Thursday of each month. The Board normally goes into Executive session between 6:00 p.m. and 6:30 p.m. Open session begins at 7:00 p.m. Please check the calendar for specific dates and times.

The Covenants Committee is made up of a group of volunteer South Riding homeowners. The Articles of Incorporation, Bylaws, Declaration, and Design and Maintenance Standards for South Riding were provided to each home purchaser prior to purchasing their home in South Riding. Each homeowner accepted these documents prior to settlement on their home. The South Riding Proprietary is legally obligated to enforce these documents and the Board of Directors appoints homeowners to serve on the Covenants Committee to help enforce the Design and Maintenance Standards. (Pg. 3 of the Design and Maintenance Standards)

The Covenants Committee meets on the 2nd and 4th Wednesdays of every month.  During the winter months, the Committee meets on a monthly basis.  Our meeting times are always published in the South Riding Magazine and on southriding.net in case there are any changes.

The Covenants Committee asks you inform the Committee where you intend to put up an antenna and indicate where it will be located. We will work with you to help determine the best location for the antenna to receive the best signal and to minimize the visual impact to your neighbors. (Pg 11 of the Design & Maintenance Standards) 

If a few trees are going to turn into a wall or hedge, approval is required. If you are considering a wall of Leyland Cypress you must apply. (Pg.47 of the Design and Maintenance Standards)

Single plantings do not require approval. Foundation plantings (within 6 ft of the house or walkways) do not require approval. However, please always consider the mature size of your plantings and keep them in scale and far enough away from your property line.

Please call Town Hall and ask for the Covenants Manager. South Riding is getting larger and the more help we can get in finding and removing violations, the better our community will be.

Typically residents can expect a two-week turnaround, as the Committee meets regularly on the second and fourth Wednesdays of the month March thru October with one monthly meeting scheduled for the months November through February.

Applications are due by close of business on the Thursday prior to the meeting, Applications received after Thursday will be considered at the next scheduled meeting. Once a completed Application is submitted, the Committee must take action within 60 days.

Please see the calendar for scheduled meeting dates and paperwork deadlines.

The Covenants Committee will not approve of any landscaping or modification to property that does not belong to the applicant. Mailboxes are installed on property owned by the Virginia Department of Transportation. (Pg.47 of the Design and Maintenance Standards)

Decks cannot be stained or painted without prior approval from the Covenants Committee. (Pg 22 of the Design & Maintenance Standards)

You will need to ask your builder for a copy of your home blueprints.

• You may attend meetings, however, there may be portions of the meeting that are not open due to the personal content and our desire to preserve the privacy of the homeowners.

The current Design Standards state that the Covenants Committee, prior to installation, must approve any rock, brick, or wood border. (Pg. 47 of the Design & Maintenance Standards)

This type of exterior modification, to an existing structure, does require an application. (Pg 72 of the Design and Maintenance Standards)

We first recommend talking to your neighbor if you feel comfortable. If that does not work, call Town Hall at (703) 327-4390 and ask to speak with the Covenants Manager. There is a formal complaint process that has been established to handle these situations.

Yes you do need approval.  You must complete an "Application for Exterior Modification".  This form can be found on our website at www.southriding.net.   It must initially be installed as an approved storm door. Most approvable storm doors can easily convert to a screen door by replacing the glass panels with screen panels. (Pg 28 of the Design and Maintenance Standards)

During the spring and summer we receive about 150 applications per month. During the winter it can be as little as 30 per month.

Single plantings and foundation plantings (within 6 ft of the house or walkways) do not require approval for minor landscaping improvements.

However, please always consider the mature size of your plantings and keep them in scale and far enough away from your property line. If a few bushes are going to turn into a wall or hedge, approval is required. (Pg 47 of the Design & Maintenance Standards)

Yes, you need to complete an "Application for Exterior Modification" if you wish to remove a tree on your property.  This form you can find on our website www.southriding.net under "Documents and Forms".  No live trees with a diameter of four inches(measured twelve inches above the ground) nor flowering or evergreens with a diameter of two inches may be removed without prior approval of the Committee. (Pg 71 of the Design & Maintenance Standards).

Trees in landscape/buffer easements, common areas or tree saved areas may NOT be removed.  If a tree is removed without permission, a fine is incurred by the resident.

The Budget & Finance Committee advises the Board of Directors on financial matters that affect South Riding.   Check out the Committee's charter for more information on the website.  The Budge & Finance Committee meet the third Wednesday of each month at 7pm at the Town Hall building located at 43055 Center Street.

The Elections Committee consists of a Chairperson and several volunteer committee members. The Election Committee seeks those residents dedicated to this goal.

The Committee will develop and administer the procedures for conducting the Annual Meeting and Election of Directors for approval by the Board.  In addition, it is anticipated that the Committee will make recommendations to the Board for the conduct of the Annual Meeting and assist in administrating the Meeting.  Committee members should expect to meet monthly beginning in early January. 

The Neighborhood Watch Committee maintains a cooperative network of residents to protect themselves,their families, their neighbors and the community from crime. The Committee works with law enforcement authorities to reduce crime by organizing community patrols to spot and report suspicious behavior.  If you are interested in becoming part of this volunteer committee, please contact neighborhoodwatch@southriding.net.

National Night Out (NNO) is an annual, nationwide Neighborhood Watch campaign held in early August. This program promotes involvement in local crime and drug prevention activities, strengthens police-community partnerships, and encourages neighborhood camaraderie as part of our national efforts to let criminals know that America is united and dedicated to building a safer, more caring country. Along with the traditional “lights on” and front porch vigils, cities and towns across America celebrate NNO with a variety of events and activities such as: block parties, cookouts, parades, flashlight walks, visits from local police, and safety demonstrations.

Membership on a Committee may be considered after attending three consecutive committee meetings.